International shipping is handled by International Express Mail Service(EMS).It often take 3-7 days for delivery.If the item in your order is in stock,goods will be dispatched in 24 hours usually. ralphlaurenoutlet4u.com,Inc is a professional online dealer, all the orders will be delivered rightly to your door. Additional delays may occur during the months of September - March due to the high demand and heavy load on postal services and customs.
Order Cancellation:If you want to cancel your order,you must email us immediately.We often dispatch the goods in 24-48 hours,and the shipped order can not be cancelled.
ReturnBecause of the event caused by the manufacturing faults,we would replace/repair the products for our customer unconditionally.You need email us and inform us of the reason,then we will give you the returning address and further instructions. We do accept returns on all unworn new items within 7 days of receipt of the product. Once the item arrives we will credit your original method of payment, excluding 25% restocking/processing fee and $30 returning fee.The customer is responsible for shipping the item back.
ExchangesIf you are not satisfied with the product and want to excharge for another one,you can contact us with your order ID and tracking number.You have to return your items for a refund (as per Return policy) and place a new order for the style you prefer.You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.We do not cover the shipping cost of exchanges, you are responsible for the returning postage and the shipping/handling cost of shipping the exchanged items back to you.
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